Here is an article targeted to counselors as how to work with parents.  However, I think that the approach described could be helpful as a parent, mentor, supervisor, friend, etc. trying to connect on a deeper level with someone who is struggling....

Here is an article detailing a mother's journey trying to move forward from her 17-year old son's suicide.  In it, she is on the journey with his friends as well--an approach I applaud her for.  Her sharing, activism, and mutual support & grieving with friends and family is helping her to find hope and a way forward.

Between the suicide detailed in the article and the publication, the shooting at Sandy Hook Elementary school occurred.  People were looking at mental health and how to predict violence &/or suicide in its midst.  I was interviewed for the article to provide some ideas for how to differentiate between a typical experience of "teen angst" and a more serious situation.